Frequently Asked Questions
Quick answers before you order
How long does delivery take?
Orders are processed within 1–3 business days. Domestic orders usually arrive in 2–7 business days and international orders in 7–21 business days. You will get tracking details by email once your order ships.
Is shipping really free?
Yes, we run free shipping on qualifying orders. Any shipping fee that applies is always shown at checkout before you pay.
What is your return policy?
You can request a return within 30 days of receiving your item. The item should be unused and in its original packaging. If it arrives damaged or wrong, contact us right away and we will make it right.
How do refunds work?
Once we receive and inspect your return we will let you know. Approved refunds go back to your original payment method within 10 business days.
Can I change or cancel my order?
Contact us as soon as possible after ordering. We can only change or cancel an order before it has been processed or shipped.
How can I contact you?
Email us at bibocarlo@yahoo.com and we will get back to you.
Why Choose Us
Discover what makes us different
Free Shipping
Free shipping on qualifying orders, delivered to your door.
Secure Payment
Safe, encrypted checkout so your details stay protected.
30-Day Returns
Not happy? Request a return within 30 days of delivery.
Friendly Support
Questions about an order? Reach out and we will help.